Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to provide you with tailored learning experiences and to enhance our services.

Personal Information

We collect details you give us directly when creating an account or reaching out. This includes your name, email address, phone number, and any messages sent via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically gather information about how you use our website and learning platform. This includes which pages you visit, time spent in different sections, completed drawing exercises, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking methods to improve your browsing experience, remember your preferences, and analyze site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to using your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across different skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support as needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you opted in to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, pinpoint where students struggle, and create new content that addresses common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain circumstances, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers access only the information necessary for their services and are contractually obligated to safeguard your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If BrightPaperLab undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you via email and provide details about any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to physical safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you hold specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You can request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal obligations, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential account and course enrollment communications.

Cookie Management

Most web browsers let you control cookies through their preferences. You can opt to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We employ comprehensive security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as necessary to provide our services, comply with legal obligations, or settle disputes. Account data is typically kept for about three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

While our main operations occur in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, parental consent is required before collecting personal information. Parents or guardians can review their child's information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've gathered from their child, request its deletion, and decline further collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can address the issue.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will inform you of significant changes by email or prominent notices on our website.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.